Privacy Policy

At TradeQuy, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our trading risk management platform. By using TradeQuy, you consent to the practices described in this policy.

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account
• Trading Data: Trade history, positions, and performance metrics synced from your MT4/MT5 accounts via our Expert Advisor (EA)
• Payment Information: Billing details processed securely through our payment provider (we do not store full card numbers)
• Usage Data: How you interact with our platform, including pages visited and features used
• Device Information: Browser type, IP address, and device identifiers

We use the information we collect to:

• Provide and maintain the TradeQuy service
• Process transactions and send related notifications
• Send risk alerts via Telegram based on your configured thresholds
• Generate performance analytics and trading insights
• Improve and optimize our platform
• Communicate with you about updates, features, and support
• Comply with legal obligations

We do not sell your personal data to third parties. We may use anonymized, aggregated data for analytics and platform improvement purposes.

We implement industry-standard security measures to protect your data:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for data at rest
• Read-only access to your trading accounts (our EA never places trades)
• Regular security audits and vulnerability assessments
• Access controls and authentication for all internal systems

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Export: Request a portable copy of your data
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at the email address provided below.

We use the following third-party services to operate our platform:

• Payment Processing: For secure payment handling
• Telegram: For delivering real-time risk alerts
• Analytics: For understanding platform usage and improving our service
• Cloud Infrastructure: For hosting and data storage

Each third-party provider has their own privacy policy governing the use of your information.

TradeQuy uses essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how our platform is used. You can control cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of the service.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@tradequy.com

We will respond to your inquiry within 2 business days.